TalorData attaches great importance to protecting your privacy
To facilitate your use of related services and to provide you with a more personalized experience and service, we may collect and use your information when you use our services. Through this Privacy Statement, we wish to explain to you how we collect, use, store, and disclose your information when you use TalorData and TalorData.com services (hereinafter collectively referred to as 'Services'), as well as the measures we take for you to access, update, control, and protect this information. This Privacy Statement is closely related to the TalorData services you use; please read it carefully.
By using our services, you agree to our collection, use, storage, and disclosure of your relevant information in accordance with this Privacy Statement, and to our provision of control and protection measures.
1. Disclaimer
1.1 This Privacy Policy applies to all TalorData services.
1.2 Services provided to you by third parties are facilitated by TalorData (e.g., service providers providing and using your information, applying for and using your information, and the information and privacy interactions between you and the privacy practices of those parties).
1.3 'Information' in this Privacy Statement refers to the information collected as defined in Section 2. This Privacy Policy does not apply to data you store within the TalorData system.
2. Scope of Information Collection
2.1 To complete the registration, management, and real-name authentication of a TalorData account, you need to submit truthful, legal, and valid information, including but not limited to your name, email address, social media accounts, contact number, contact address, bank account information, business registration information, etc.
2.2 In order to provide continuous service and guarantee service quality, we will record and save information regarding your login and use of the service, including but not limited to IP address, browser type, language, access date and time, hardware and software feature information, user identifiers, and web browsing records.
2.3 If you need to apply for delivery or conduct product testing online, you shall provide the contact person, contact details, address, etc., as necessary for the contract.
2.4 Regarding real-name authentication: To regulate services and products, certain URLs can only be accessed after completing real-name authentication. After completing real-name authentication, you can provide your business information and username via the email address listed in Section , and our staff will assist you in lifting the access restriction within 3 working days.
2.5 To regulate services and products, certain websites have been included in the TalorData blacklist. We will update the blacklist regularly and notify you in a timely manner. If the website you need to access is on the blacklist, please refer to the solution in Section 2.4 to lift the access restriction.
3. Information Collection
3.1 We collect your information through your active submission and generate corresponding records during your use of the service.
3.2 We may collect and use your information through Cookies and other related technologies. The specific uses of Cookies include:
Remembering your identity. For example: Cookies help us identify you as our registered user.
Analyzing your usage of our services to provide you with more thoughtful personalized services, including exclusive customer service, recommendations, etc.
3.3 You can refuse or manage Cookies through your browser settings. However, please note that if you disable Cookies, you may not be able to enjoy the optimal service experience, and the availability of some functions may be affected.
3.4 Information related to TalorData Cookies will be subject to this Privacy Statement.
4. Use of Information
In order to provide you with better, more convenient, and safer services, and subject to compliance with relevant laws and regulations, we may use the collected information for the following purposes:
To provide services to you;
To meet your personalized needs;
Service optimization and development. For example, we will optimize our services based on the information generated by your needs in the TalorData system;
To protect TalorData, TalorData users, and TalorData partners. For example, we will use your information for identity verification, security prevention, complaint handling, dispute coordination, and fraud monitoring. For instance, when you use security features or other similar services, we will detect malicious programs or viruses, or identify fraudulent information;
To provide you with more relevant services. For example, providing you with similar functions or services that may interest you;
To invite you to participate in surveys about our products and services;
Other relevant scenarios where the use of collected information may be required. If the usage scenario does not match the initial scenario, we will obtain your consent again before using the information.
5. Information Disclosure
We will not share your information with any third party, but we may disclose your information for the following reasons:
To comply with applicable laws, regulations, and other relevant provisions;
To comply with court judgments, rulings, or other legal procedure requirements;
To comply with the requirements of relevant government agencies or other competent authorities;
We have reason to believe that we need to comply with laws, regulations, and other relevant provisions;
For necessary purposes to implement relevant service agreements or this Privacy Statement, safeguard social public interests, handle complaints/disputes, and protect our clients, us, our affiliates, other users, or employees;
With your legal authorization.
When we disclose your information for the above reasons, we will notify you in a timely manner in accordance with relevant laws, regulations, and this statement.
6. Data Processing Purposes
6.1 We collect, process, and use your personal information only within the scope of the following explicit purposes:
Completing account real-name authentication and service activation;
Providing technical support, troubleshooting, and service optimization;
Fulfilling legal obligations;
Monitoring and preventing fraud, cyber-attacks, or other illegal and irregular activities;
Pushing service notifications or security alerts to you.
6.2 If the purpose of data processing changes, we will inform you through official website announcements, emails, or on-site notifications, and continue to process relevant information after obtaining your consent.
7. Information Storage
7.1 The information related to you collected by TalorData is stored in Mainland China.
7.2 Generally, we retain your information only during your use of the service, and the retention time does not exceed the time necessary to satisfy the relevant purpose of use.
However, in the following circumstances, and only limited to the following circumstances, we may retain your information or part of your information for a longer period:
To comply with applicable laws, regulations, and other relevant provisions;
To comply with the requirements of court judgments, rulings, or other legal procedures;
To comply with the requirements of relevant government agencies or other competent authorities;
We have reason to believe that we need to comply with laws, regulations, and other relevant provisions;
For necessary purposes to implement relevant service agreements or this Privacy Statement, safeguard social public interests, handle complaints/disputes, and protect our clients, us, our affiliates, other users, or employees.
8. Information Security
8.1 We are committed to ensuring information security and preventing information loss, improper use, unauthorized access, or disclosure.
We use a variety of security technologies to protect information security. For example, we prevent information disclosure, damage, and loss through server multiple backups, password encryption, etc.
We have established strict management systems and processes to ensure information security. For example, we strictly limit the scope of personnel accessing information and require them to comply with confidentiality obligations.
We pay attention to information security compliance work and use industry-advanced solutions to comprehensively protect your information security.
However, please understand that due to technical limitations and various possible malicious means, in the internet environment, even if we strengthen security measures, we cannot guarantee 100% security of information. There is a certain probability that problems may occur due to factors beyond our control.
If a security incident such as personal information leakage occurs, we will activate an emergency plan to prevent the expansion of the security incident, report it in a timely manner in accordance with the relevant regulations on national cybersecurity incidents, and inform you via email, push notifications, on-site announcements, etc., and provide you with safety suggestions.
8.2 To ensure the security of your information, we also hope that you can strengthen your self-protection awareness. We only protect the disclosure of your personal information within the scope of TalorData services; therefore, please keep your account and password information properly to avoid leakage of your personal information.
TalorData accounts have security protection functions, but please also protect your personal information properly. Do not provide personal information to any third party unless you deem it necessary, especially your account password.
9. Access and Control
9.1 If you find that we collect or use your information in violation of laws, regulations, or mutual agreements, you can request us to delete it. If you find that the information we store is incorrect but you cannot correct it yourself, you can request us to modify it for you.
9.2 When accessing, modifying, and deleting relevant information, we may require you to perform identity verification to ensure account security. Please understand that due to technical limitations and based on legal and regulatory requirements, some requests may not be responded to.
9.3 Based on legal and regulatory requirements and reasons such as ensuring information security, some information may not be accessed, modified, or deleted.
9.4 You can choose to withdraw your consent for the use of your information for certain non-essential functions or services, and choose to cancel your TalorData account by contacting customer service.
9.5 If you have questions about the above rights, you can contact us through the relevant contact methods in '13. User Request Channel.'
10. Service Usage Restrictions
You commit not to use this service for the following behaviors:
Any activities that violate the laws and regulations of China or the location of the service (such as cyber-attacks, fraud, spreading illegal information, etc.);
Infringing upon the rights and interests of others (such as privacy theft, trademark infringement, unfair competition);
Interfering with or disrupting the normal use of this service and other users (such as sending spam, initiating malicious scans).
10.1 Static Service Real-name Requirements
You need to complete real-name authentication by submitting your real name, mobile phone number, or enterprise business information; otherwise, we have the right to refuse to provide services.
11. Handling of Breach of Contract
If we discover that you are engaged in illegal or irregular activities or violate this agreement:
First violation: Issue a warning and require rectification within a time limit;
Serious circumstances or failure to rectify: Immediately suspend service and reserve the right to pursue legal liability;
Involving criminal behavior: We will report to regulatory authorities and provide relevant data.
11.1 Service Termination
We may unilaterally terminate the service in the following situations:
Receiving a request from regulatory departments;
Your behavior poses a major risk to service security or other users;
Real-name information is false or not updated precisely.
12. Revisions and Changes
We may revise the terms of this Privacy Statement from time to time, and such revisions form part of this Privacy Statement. If this Privacy Statement reduces important rules or expands the scope of use, and information usage changes, we will remind you through prominent positions or by sending emails.
13. User Request Channel
If you need to exercise your privacy rights (such as accessing, correcting, deleting information, or withdrawing consent), or have any questions about related matters, you can contact us via the following method:
Customer Service Email: [email protected]
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